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Nothing is quite every bit dreadful as seeing that fateful "Unfortunately, Google Play Store has stopped" bulletin…every fourth dimension you open the Shop. Hither'southward what to practise if the Play Store on your phone or tablet simply keeps crashing.
Clear the Play Shop'south Cache and/or Data
When any app forcefulness closes as soon as you open it (or shortly thereafter), the first matter yous'll desire to endeavor is immigration that app'south enshroud. This doesn't e'er work—in fact, mostly it probably won't fix the issue—merely it's the outset thing you should endeavour because information technology keeps all of your pertinent data (login info, etc.) in place.
First, head into your device'due south Settings menu. This is usually accessed by dragging down the notification panel, then borer the "gear" icon.
Coil downwardly to the "Device" category and select "Apps." This will open the menu entry where you can command all the apps that are installed on the device.
On Marshmallow, scroll down until you notice the "Google Play Store" option. On Lollipop (and older), slide over to the "All" tab, and so observe the "Google Play Store" option. Tap it to open the Play Shop'due south app info.
At that place will be a few options here, including "Force Terminate," "Disable," and peradventure fifty-fifty ane that reads "Uninstall updates." Go ahead and tap "Force Stop," just to make sure it's not running in the background. A warning will appear telling y'all that this may cause the app to misbehave—only press "OK."
Here'south where things get a little convoluted—depending on what version of Android y'all're running, you'll see totally different options. We'll outline both Marshmallow and Lollipop here, but the latter should as well cover most older versions as well (including KitKat and Jelly Edible bean).
On Marshmallow, tap the "Storage" option, so tap the "Clear Enshroud" push. This will erase the Play Shop's cached data, which could possibly be causing the FC (force close) bug.
On Lollipop, simply scroll down the screen a little bit and press the "Clear Enshroud" push.
Attempt to open the Play Shop. If the force shut event persists, allow's try clearing information.
Follow the aforementioned instructions as above, but instead of tapping the "Clear Enshroud" button, hit "Clear Data." Continue in heed that this will delete all login info and and other data, then it's like starting the Play Store for the get-go time. Your installed apps will continue to function commonly, and whatever applications that y'all've purchased volition still be available—this has no outcome whatsoever on your Google account, just the app itself.
In one case you've cleared its data, try opening the app once again. It should theoretically open correctly this time. If non, you take one final choice.
Install the Newest Version of the Google Play Store
In some instances, something has gone awry that clearing app data and cache simply won't fix. In that case, installing the newest version of the Play Shop should fix things correct up.
Before you lot tin can pull the newest Play Store APK (Android Packet Kit), you'll demand to allow installation of "Unknown Sources." To exercise this, jump back into the Settings menu.
Once at that place, curlicue down to the "Personal" department, and tap the "Security" option.
Scroll down but a bit, till you see the "Unknown Sources" pick. Toggle the slider to enable installation of apps downloaded from the web.
A warning volition be displayed telling you that this tin be a dangerous practice that could put your personal data in jeopardy. While accurate, installing third-party apps—or "sideloading," every bit it'southward called—is a safe practice as long every bit yous only install things from trusted sources. So tap "OK" to enable the characteristic.
With that done, head back to the dwelling house screen and open your web browser of pick. In this instance, we're using Chrome for Android.
Tap the address bar (at the superlative), and head to www.apkmirror.com. This is a highly-trusted website that mirrors APKs commonly institute on Google Play—only free apps are available (no paid content), and each application is verified equally legitimate earlier it'due south immune on the site.
At the height of the page, tap the magnifying drinking glass icon, which opens the search bill of fare. Type "Play Store" and press enter to search the site.
The very first selection on this page will be the newest version of the Play Store that'south available for download. Tap the downward arrow to become the Play Store download page.
Scroll a little fashion downward the folio till you see the "Download" push. If you're concerned about the safety of the download, you can tap the "Verified rubber to install (read more than)" link, which will open a minor dialog box with information about the app's cryptographic signature and legitimacy. Once your curiosity has been satisfied, tap the "Download" push to pull the APK from the site.
If this is the first time you've downloaded anything on Marshmallow, y'all may get a popup asking you to permit Chrome (or whatever browser you're using) to admission your media files. Press "OK" to pull the download.
Another dialog will bear witness upward a the lesser of the screen asking you to verify the download. Tap "OK."
Once the app is finished downloading (information technology shouldn't take long), you'll notice information technology in the notification shade. But tap it to first the installation process.
If, for some reason, tapping the notification doesn't open the app installer, y'all can find information technology in the Downloads folder, which tin be admission through the shortcut in the app tray.
Once the installer is running, just hitting "Install" to first the procedure. It may or may not show a popup request you to allow Google to bank check the device for security bug—you tin cull to accept or decline, though I more often than not just let it go ahead since I like to help Google out.
Once the installer is finished—and keep in heed it may take several minutes to completely the installation process—merely tap "Open up" to burn down up the newest Play Store.
With any luck, it will open without force closing.
The app data/cache clearing method above can be used on essentially annihilation that'southward installed on your Android device, which comes in handy if other applications are having issues. Similarly, if that doesn't ready the upshot, but uninstall the app and re-install it from Google Play.
Source: https://www.howtogeek.com/248924/how-to-fix-the-android-play-store-when-it-constantly-force-closes/